Tag Archives: communication

How is Chart Transparency Going to Impact our Communication Methods?

With the recent legislative enactment of the 2016 Cures Act, I personally have received several comments and concerns. On the surface, the concept of information transparency is paramount as we move towards a more consumer-driven approach. As a patient, I should have immediate access to my information since it pertains to me and I wish to know what… Read More »

Understanding the Role of Healthcare Professionals During a Pandemic

With the explosion of COVID-19, those in healthcare are at the forefront. Therefore, it behooves us to step back, clarify and re-identify our roles as healthcare professionals. Undoubtedly, delivering care is first and foremost; however, there remains an obligation to lead the way in relaying helpful and accurate public information especially as we witness it firsthand. Every day,… Read More »

How Do We Stop Screening When it No Longer Makes Sense?

As healthcare providers, we focus a tremendous amount of activity on screening to prevent illnesses. Whether it is cholesterol checks, mammograms, or colonoscopies, there is a time where the benefit diminishes due to the age or health of an individual. Currently, we are in a situation where screening continues past its efficacy. Therefore, how do we stop? It… Read More »

The Challenges with the “Not-Invented-Here Syndrome” in Healthcare

As we continue to enhance our care models and desire to deliver on value-based care, exactly how we embrace external disciplines in our pursuit of success is crucial. Often called the “Not-Invented-Here Syndrome,” (NIHS) is a situation where a profession only looks for solutions within the context of their own area of expertise. This condition plagues medicine, limits… Read More »

How Does AI Impact Trust Between Patients and Physicians?

As we continuously increase our utilization of technology and Artificial Intelligence (AI) in our day-to-day healthcare delivery, understanding how this impacts trust between physician and patient is a vital consideration. Historically, the relationship between a physician and their patient held the highest degree of intimacy, privacy, and assurance. Knowing this, it is right to consider; how does one… Read More »

Trust is Essential for the Physician-Patient Relationship

The majority of literature on trust between physicians and patients focuses on patients believing what their physicians are telling them. Traditionally, the physician has played the role of the single source of information and the patient the receiver without their own level of knowledge. However, with the advancement of technology and research being something searchable at the patient’s… Read More »

Patient, Person, Customer, Member; Which one is Appropriate?

One of my earliest blogs discusses the difference between using the words person and patient to describe those we serve. We use numerous descriptions, depending on what part of the healthcare ecosystem and the message one is delivering. Health plans frequently refer to those they serve as members, whereas physicians and hospitals use the term patients, patient advocacy… Read More »

What Data Should We Give Our Patients?

In healthcare,  we continue to increase our focus on preventing illness and disease. With prevention, we also must balance the polarity of whether the preventive treatment outweighs the risks involved. For instance, the association of vaccine usage with possible long-term impacts prevails in the minds of numerous people still, even though the research has staunchly supported their benefit… Read More »