Tag Archives: communication

Trust is Essential for the Physician-Patient Relationship

The majority of literature on trust between physicians and patients focuses on patients believing what their physicians are telling them. Traditionally, the physician has played the role of the single source of information and the patient the receiver without their own level of knowledge. However, with the advancement of technology and research being something searchable at the patient’s… Read More »

Patient, Person, Customer, Member; Which one is Appropriate?

One of my earliest blogs discusses the difference between using the words person and patient to describe those we serve. We use numerous descriptions, depending on what part of the healthcare ecosystem and the message one is delivering. Health plans frequently refer to those they serve as members, whereas physicians and hospitals use the term patients, patient advocacy… Read More »

What Data Should We Give Our Patients?

In healthcare,  we continue to increase our focus on preventing illness and disease. With prevention, we also must balance the polarity of whether the preventive treatment outweighs the risks involved. For instance, the association of vaccine usage with possible long-term impacts prevails in the minds of numerous people still, even though the research has staunchly supported their benefit… Read More »

Good communication skills are increasingly important

As we continue to focus on shared decision making within the context of value-based care, one of the primary goals is the prevention of over treatment through better communication. To improve our conversations, we must first unearth any underlying components that impact both the patient and the provider. Disease uncertainty and management choices can evoke strong psychological reactions… Read More »