Tag Archives: quality measures

Patient Satisfaction IS a Quality Metric

As we focus on quality, patient satisfaction continues to be a prominent measure of healthcare experience. In fact, higher patient satisfaction scores seem to correlate with desirable health outcomes. However, the issue arises concerning whether the current clinical care standard does in fact, accurately reflect clinical performance, and does it support efforts to improve the patient experience? A… Read More »

Does Malpractice Liability Lead to Improved Health Care Quality?

Interestingly, when we examine the effect of malpractice liability, we first must recall why it is in existence. It was designed to serve three functions: compensate patients injured by negligence, promote corrective justice by providing a mechanism to rectify wrongful losses caused by defendants and to deter negligent behavior. In theory, deterring negligence should enhance health care quality… Read More »